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or call us at (775) 298-4889 to talk to a live person. Our experienced audio and video specialists can make component recommendations based on what you currently have, your preferences, and your budget. We are interfacing specialists carrying many top models of MIT Cables. Audioquest, Kimber Kable and Cardas trades are always welcome!
What is your return policy?
Because we don't take anything but the best products as trades, our refund/return policy is one of the strongest in the business. All new products sold by Audio Nerd USA are covered by a money back guarantee; Certified Used, B-Stock or New-Old-Stock items purchased from Audio Nerd USA, will be repaired or replaced at the sole discretion of Audio Nerd USA, for thirty days under normal use (vacuum tubes are tested prior to shipment, but are exempted from this guarantee).
Additionally, we offer a 30-day exchange policy for retail purchases should you be unhappy for any reason. All exchanged products must be in their original packaging and condition to qualify. The original purchase amount will be credited toward any purchase of equal or greater value. The purchaser is responsible for round-trip shipping charges for all returns/exchanges.
How can I contact you?
Email us at
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or call us at (775) 298-4889 Monday through Friday
10:00 AM to 5:00 PM Pacific Time.
What payment methods do you accept?
At this time, we only accept PayPal. California residents are subject to an 8.25% sales tax. Make PayPal payments to
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